Privacy Policy

As a Hong Kong-based global shoe e-commerce platform, ABSOLUTE FIELD LIMITED is committed to protecting your personal data. Below are 15 key points outlining our privacy practices; for questions, contact us at [email protected].​

  1. What data do we collect?​

We gather necessary info: name, email, shipping address, payment details, and foot measurements (if provided for size advice).​

  1. Why do we collect data?​

To process orders, deliver products, send order updates, and improve your shopping experience (e.g., personalized size recommendations).​

  1. Do we share your data?​

We only share with trusted partners (carriers for delivery, payment processors for transactions) who adhere to strict privacy rules.​

  1. Is data shared with third parties for marketing?​

No—we never sell or rent your personal data to external marketers without your explicit consent.​

  1. How do we protect your data?​

We use encryption (SSL), secure servers, and access controls to prevent unauthorized access, loss, or theft.​

  1. Do you collect data from minors?​

Our services are for users aged 16+. We don’t intentionally collect data from minors; contact us to delete such data if found.​

  1. How long do we store your data?​

We keep your data only as long as needed (e.g., order records for 7 years for tax purposes) or until you request deletion.​

  1. Can you access your data?​

Yes—log into your account to view/edit personal info (name, address, email) or contact support for full data access.​

  1. How to request data deletion?​

Email support with your account details; we’ll delete your data (except mandatory records) within 30 days of request.​

  1. Do we use cookies?​

Yes—cookies track website usage (e.g., cart items, browsing history) to enhance experience. You can disable them via browser settings.​

  1. Are cookie uses transparent?​

We display a cookie banner on first visit; click “Learn More” to view cookie types and manage preferences.​

  1. How do we handle data for international users?​

We comply with global standards (e.g., GDPR for EU users) to ensure data transfers are legal and secure.​

  1. Will we notify you of policy changes?​

Yes—updates are posted on our website, and we’ll email registered users about significant changes (e.g., data usage scope).​

  1. What if you refuse data collection?​

Some data (e.g., shipping address) is required to place orders; refusing non-essential data (e.g., foot measurements) won’t affect basic shopping.​

  1. How to report privacy concerns?​

Email support with details of your concern; we’ll investigate and respond within 5 business days to resolve issues.