Terms Of Service

As a Hong Kong-based global shoe e-commerce platform, ABSOLUTE FIELD LIMITED operates under clear terms to protect both customers and our business. Below are 15 key clauses; for inquiries, contact our support team at [email protected].​

  1. Who can use our services?​

Our platform is for users aged 16+ (or with parental consent for minors). By using our site, you confirm you meet this requirement.​

  1. Account responsibility​

You must keep your account credentials (username/password) secure. We aren’t liable for unauthorized access due to your negligence.​

  1. Order confirmation​

An order is confirmed only when we send a “Order Accepted” email. We reserve the right to cancel orders (e.g., out-of-stock, pricing errors).​

  1. Product information accuracy​

We strive to display accurate shoe details (size, color, material), but minor discrepancies may occur. We’ll notify you of significant errors and offer solutions.​

  1. Payment obligations​

You agree to pay the full order amount (including shipping, taxes) at checkout. Failed payments may result in order cancellation.​

  1. Intellectual property​

All content on our site (logos, product images, text) is our property. You may not copy, distribute, or use it without written permission.​

  1. Prohibited uses​

You may not use our platform for fraud, spam, or illegal activities. Violations may lead to account suspension.​

  1. Shipping & delivery liabilities​

We’re responsible for orders until they’re handed to the carrier; after that, carrier terms apply (see our Shipping Policy for details).​

  1. Returns & refunds​

Our Return Policy (outlined separately) is part of these terms—all return requests must follow its guidelines.​

  1. Service modifications​

We may update our services (e.g., add/remove features) or adjust terms with 30 days’ notice (posted on our website).​

  1. Limitation of liability​

We aren’t liable for indirect damages (e.g., inconvenience, lost profits) from order issues, except in cases of our intentional fault.​

  1. Governing law​

These terms are governed by Hong Kong law. Disputes will be resolved through Hong Kong’s legal framework or mediation.​

  1. Force majeure​

We aren’t responsible for delays/cancellations due to unforeseen events (e.g., natural disasters, customs strikes).​

  1. Customer feedback​

Any feedback you provide (e.g., reviews, suggestions) may be used by us to improve services, without additional compensation.​

  1. Termination​

We may terminate your account for repeated violations of these terms. You may close your account at any time via your profile settings.​